Payment Card News

Beware of Gift Card Exchanges Not Playing By the Rules & Possibly Ripping You Off

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Gift Card Granny says some discount gift card exchanges are not adhering to consumer protection standards and are ripe for potential fraud. 

The meta site partnering with discount gift card exchanges, has established the first Consumer Protection Standards amongst its vetted partner base. Granny’s unique relationship with both the gift card buyers and sellers has provided them with an excellent opportunity to help provide transparency to the industry.

Here is a list of the 5 standards that the Gift Card Granny vetted partners have agreed to:

· Refund/Return Policy: Partner will provide a Refund/Return policy to Customers whose Transactions resulted in a loss to the Customer due to fraud, inaccurate data, or cards with no value.

· Shipping/Delivery Expectations: Partner will clearly communicate shipping or delivery expectations for each Transaction.

· Customer Support: Partner will make available to Customers contact information for Customer Support.

· Know Your Source: Partners commit to not buying gift cards from illegal operations such as illegal drugs, firearms, prostitution, or credit card fraud.

· Privacy Policy: Partner will provide a Privacy Policy that is available to all of the Partner’s Website visitors.

The newly introduced Consumer Protection Standards come at a time of increased fraud and illegal activity in the secondary gift card marketplace.

Gift Card Granny has added a tool where customers can easily report fraudulent activity and poor customer experiences they’ve encountered with online gift card exchanges.
In addition to the Consumer Protection Standards that buyers and sellers can expect when transacting with one of Gift Card Granny’s partners, consumers can find helpful insight on each exchange — from useful reviews, to contact details for all of the partner exchanges.

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