The newest innovation from Sallie Mae is part of the company’s continued commitment to enhancing customers’ overall experience. The expansion into wearables comes just weeks after Sallie Mae introduced its mobile app for iPhone and Android devices.
The company’s new mobile app lets customers access loan information, including current balance, total amount due, interest rate, and payment history, as well as make loan payments. To perform those functions on an Apple Watch, iPhone users simply sync their phone to the watch.
Over the past two years, Sallie Mae has transferred all private student loan customer service activities to Sallie Mae employees based in the United States, modernized and upgraded technology and systems, and invested in customer service training. In addition, the company recently launched the new SallieMae.com, a one-stop digital destination full of tips, tools, and guidance on everything students and families need to make college happen.
Sallie Mae has also introduced new products to help families save for college, launched initiatives that encourage families to plan for college, conducted research on how families save and pay for college, partnered to create materials to help families understand and manage credit, and continued to offer competitive private education loans for students and now parents to cover any gaps in college financing.