Consumer Payment Card News

Customer Service Fee

Secured and sub-prime card issuer First Premier Bank of Sioux Falls, SD has begun charging its cardholders a $1.00 monthly fee for unlimited access to its VRU for personal account information. First Premier formerly participated in the PinPoint service and was charging 50 cents to 80 cents for each inquiry in excess of three per month. An inquiry was defined as access to one piece of account information such as available credit, last payment or balance. First Premier has tripled its cardholder base in the past 18 months to 149,276 accounts, according to CardData. The issuer recently signed a marketing contract with Future Card, Inc. of Venice, FL.

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