Consumer Payment Card News

Call for Action

Victims of personal identity theft now have a new shoulder to lean on when it comes to putting their financial life back together. VISA and Call For Action have teamed to provide victims of identity theft with free, confidential counseling as well as assistance of trained professionals to walk consumers step-by-step through the process of getting their identities back, including providing important phone numbers for law enforcement and credit bureaus that need to be notified. The same counselor who answers a call will continue to work a victim’s case until it is resolved. Victims of identity theft should call 1-866-ID-HOTLINE. VISA and Call For Action also offer a free brochure with prevention tips as well as information for what to do if a consumer becomes a victim of identity theft. The brochure can be found at under Identity Theft Resources or obtained for free by calling 1-800-847-2511.

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