Consumer Payment Card News

Registry Opens

The “National Do Not Call Registry” is finally open for business, at least temporarily. Starting today, more consumers can register phone numbers, and starting this weekend, consumers can file complaints. Telemarketers may access the registry beginning Friday, October 10 at 8:00 a.m. EDT. Telemarketers who disregard the registry may be fined up to $11,000 per call by the Federal Trade Commission. Consumers can file do not call complaints beginning Saturday, October 11 at 6 p.m. EDT. If you put your number on the registry before August 31, you can file a complaint about any telemarketing call received after October 1st. To file a do not call complaint, you must know the date of the call, and either the name or the phone number of the company that called. Consumers who put numbers on the registry after September 1st, must wait three months before filing a complaint. The “National Do Not Call Registry” currently lists more than 50 million phone numbers. Calls from political organizations, solicitation calls on behalf of charities, and calls to conduct surveys, are not covered by the “National Registry” requirements. In addition, companies with which consumers have an established business relationship may call for up to 18 months after the last purchase, payment or delivery, even if the consumer’s name is on the “National Do Not Call Registry.” The October 1st enforcement of the Registry was held up after a federal court ruled it was unconstitutional. The FTC filed and appeal. Earlier, this week, the U.S. 10th Circuit Court of Appeals granted the FTC’s request to stay the order of the U.S. District Court for the District of Colorado that halted enforcement of the “National Do Not Call Registry.” To Register a Phone Number or To File a Complaint: or 1-888-382-1222 (TTY 1-866-290-4236).

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