Consumer Payment Card News

Kmart Gift Cards

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If you purchased a Kmart gift card in the past you might be eligible for a reimbursement of the dormancy fee charged. Under a settlement with the Federal Trade Commission, Kmart will publicize the refund program on its Web site. Under the order, consumers may contact Kmart to determine if they are eligible for a refund, and must provide to Kmart: 1) a Kmart gift card identification number, 2) a mailing address, and 3) a phone number. If it is determined that a consumers Kmart gift card had a dormancy fee imposed against it, Kmart will mail the consumer a new gift card with a balance equal to the amount deducted in fees. Consumers may reach Kmart by calling the toll-free number, (866) 463-6677; by e-mailing help@customerservice.kmart.com; or by writing to SHC Kmart, Attention: Gift Card Dormancy Fees, 3000 W. 14 Mile Road, P.O. Box 8073, Royal Oak, MI 48068-8073. You can also visit “http:www.kmart.com”:http:www.kmart.com for more information.

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