Consumer Payment Card News

Discover Ranked

If you gotta problem, you go to Discover! That’s what Javelin Strategy & Research is saying anyhow, ranking the credit card company the best in identity fraud resolution among the top U.S. credit card issuers for the second year running on its annual assessment of identity safety in the credit card industry. The ranking evaluates the top 23 card issuers in the categories of identity fraud prevention, detection and resolution based on research from issuersâ websites and calls to customer service representatives. The topper was the available security features for Discover cardmembers, which includes a $0 Fraud Liability Guarantee; Proactive account monitoring for suspicious activity; Fraud alerts via phone, e-mail or text; Dedicated fraud specialists; Credit score monitoring; Paperless statements; and Fraud prevention education tips!

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