U.S. Citi credit cardholders can scan their cards using their mobile device’s camera when activating in the Citi Mobile App. Once scanned, the card account number will populate within the registration, which serves to streamline the process.
Citi is the only major U.S. credit card issuer to offer the ability for cardmembers to scan both embossed and non-embossed credit cards within a mobile app.
Once the card account number is scanned, cardmembers will only need to input their CVV, date of birth and last four digits of their SSN to activate their card. The feature is available within the Citi Mobile App for iPhone and Android.
This launch follows the introduction of a series of new, innovative enhancements to the Citi Mobile App, including Citi Quick Lock, which is a new functionality that enables Citi customers to “lock” their account with a simple tap or click within Citi Online or the Citi Mobile App.
The Citi Quick Lock feature helps ensure that no unauthorized charges are made while a card is misplaced and upon locating a misplaced card, Citi customers can simply “unlock” their account just as easily. Citi also recently introduced the ability to dispute certain credit card charges, view or download PDF statements, as well as track the steps of their replacement credit card delivery in real-time within the Citi Mobile App.